Terms of
Service.
01 / Acceptance
By accessing or using the services provided by Ridim viawww.ridim.com.ng, you agree to be bound by these Terms. If you do not agree, please do not use our platform. Ba wahala.
02 / Service Scope
Ridim is a rewards automation platform that enables creators, brands, and community managersCampaign Managersto distribute cash transfers, airtime, and mobile data to their audiences instantly. Ridim acts solely as an intermediary technology bridge connecting Campaign Managers, claimers, payment processors, and network providers.
03 / Responsibilities
Campaign Managers
Must provide accurate account details and are responsible for the security of their account and any PINs they distribute. Campaign Managers are solely responsible for the legitimacy of campaigns they create.
Claimers
Must provide accurate details to receive rewards. For airtime or data rewards, a valid Nigerian mobile number and network selection are required. For cash rewards, a valid Nigerian bank account number and bank name are required. Providing false information voids your claim.
04 / Fees & Refunds
Platform Service Fee
A service fee is charged on each campaign at checkout. The exact fee is displayed before you confirm payment — there are no hidden charges. Payment gateway processing fees may also apply and are shown transparently at checkout.
Cash Rewards
Cash campaigns are funded by the Campaign Manager. Ridim facilitates direct bank transfers to the claimer's verified Nigerian bank account. Ridim is not responsible for delays caused by the receiving bank.
Refund Policy
Due to the instant nature of digital reward fulfilment, all payments are final once a campaign is activated. Unclaimed rewards are not automatically refunded. If you believe there is a genuine error, contact support within 48 hours of campaign creation.
05 / API Limitations
Ridim integrates with third-party telcos (MTN, Airtel, Glo, 9mobile) and payment processors to fulfil rewards. We are not liable for delayed or failed distributions caused by network downtime, telco API outages, or bank processing delays. We will always attempt reprocessing where technically possible.
06 / Forbidden Acts
07 / Liability
To the maximum extent permitted by Nigerian law, Ridim shall not be liable for any indirect or consequential damages resulting from platform use.
